WE WOULD LOVE TO HELP

When Will I Receive My Order?

All our products are hand crafted, please allow several weeks for delivery. Please see SHIPPING page for more information. For urgent order, please e-mail sqale@jiannshuofficial.com
Do You Make Custom Piece?

Absolutely! To inquire about a custom piece, please e-mail info@jiannshuofficial.com
What Is Your Return Policy?

All sales are final. Refunds are not permitted. Please make sure to order the correct size. We will confirm the final order with you once you purchase the product online. If you still have any question, you can contact us for further information. Please note that all returns are for same item exchange only. If you are not completely satisfied with the fit of your purchase, you may return eligible items in their original condition within 10 business days from shipment arrival in exchange for an alteration. Returns must be unworn, unaltered and unwashed with all tags attached. Returns must not be custom. We are not responsible for returning shipping costs. or (You will be responsible for paying for your own shipping cost for returning your item.) Custom purchases are final. We offer alterations to customers that notify us within 10 business days from shipment arrival. Discounted items are final. We do not offer returns, exchanges or alterations on discounted items. Important: We ask that you order the correct size when placing an order. If you are not sure about your size use a measuring tape with inches to measure your bust, waist and hips. If your measurements do not correspond with our size chart we highly recommend custom sizing.